HELPBIT

Customer support center for Bitcoin-companies

Why Choose Us?

From user to user

01.

Custom-built

We develop special features for your company and you don't pay for it.

02.

Crypto-friendly

Intuitive pages about withdraw, deposit, fees, account, and so on... Your customer does not want to read large texts.

03.

Security

Security is a serious matter. Proof of work and GPG are one of the technologies we use when it comes to security.

Some features

Opening a ticket should be the last option for your customer

Intuitive FAQ

Our FAQ is intuitive and easy to understand, not only texts and images, we develop specific pages for each need.                         

Crypto-integration

We develop a block explorer based on your company. With a txid your user is able to know why his deposit has not been confirmed yet.

Mobirise

Slack integration

At each user request, a message is sent to your slack. Agility is a serious matter.

Fake orderbook

The best way of understanding the trading fees is simulating an order.

Pay per agent?

The monthly fee is fixed and you don't overpay per agent.

Data migration

If you use Zendesk or similar platform, we migrate your FAQ for free.

Security

We support GPG. Security is a serious matter.

Do you want to know more?

REQUEST A DEMO